Customer care
Contact us
We are here to help with choosing an offering, accessing a purchase, managing a booking or resolving a payment or delivery concern.
Business details
Healingfeather AcademyOnline education, spiritual guidance and practice tools
Website: thehealingfeatheracademy.com
Email: thehealingfeatheracademy@gmail.com
Service area: India
Customer support
Email us at thehealingfeatheracademy@gmail.com. Registered learners can also open a support request and attach the relevant order or booking.
Please include your registered email address and order or booking number. Never email card, UPI PIN, CVV, OTP or banking passwords.
Response times
Support is monitored Monday to Saturday, excluding public holidays. We aim to acknowledge requests within two business days.
Payment confirmations can sometimes be delayed. If money was debited but your order is still pending, wait for the order status to refresh before attempting another payment.
Grievance redressal
For an unresolved privacy, payment or service complaint, use the subject “Grievance” and email thehealingfeatheracademy@gmail.com. The customer care and grievance team will acknowledge the complaint, investigate it and provide a resolution or next update.
Please first give us an opportunity to resolve the matter directly. Your statutory consumer rights remain unaffected.